XMedius Secure Communication Solutions for Finance
Companies in the financial sector are focused on implementing strategies aimed at increasing operational efficiencies and improving the administrative workflow. Financial professionals in all corners of the sector handle sensitive documents daily; documents containing business and personal financials, credit card numbers, and much more. XMedius solutions deliver high end security for all data transmissions, and robust integration capabilities for your mission-critical communications.
By giving financial organisations the means for secure information exchange within major compliance policies, XMedius solutions solve many of the banking information security and unified communications challenges that exist today.
Secure information exchange with no compliance concerns
Professionals in the financial sector are aware that over time, the regulations for sending sensitive data have tightened. XMedius secure information exchange solutions adhere to strict regulatory and compliance policies like Sarbanes-Oxley (SOX), Gramm-Leach Bliley Act (GLBA), Payment Card Industry Data Security Standard (PCI DSS), Basel II as well as the European General Data Protection Regulation (GDPR). Our list of certifications is a major reason that we’re the secure solutions provider solution that financial organisations trust.
Increase client satisfaction
In an age where financial transactions happen instantaneously, and clients expect communications to happen just as fast, XMedius solutions can boost your organisation’s level of staff efficiency and customer service. Leveraging your existing telecom and IT infrastructure, XMedius solutions deliver interoperability for your telephony systems, email, IM, calendar, enterprise data, and mobile devices. The result? Shorter wait times, industry-leading voicemail and secure messaging capabilities, and an empowered staff who can offer the rapid service your clients deserve.
Modern Call Processing for Financial Professionals
In order to deliver superior customer service, today’s financial professionals require the right tools. Our Unified Communications Solutions are backed-by applications designed to maximise your communications infrastructure. Automated Attendant delivers sophisticated call processing features to enhance your mission-critical customer interactions. Benefit from caller queueing & screening, personalised menus, interactive voice response, and more.
Benefit from our world-class support
XMedius’ technical support and customer service teams comprise of highly certified individuals who offer 24/7 support. When you opt for XMedius solutions, you benefit from our 20+ years of experience of providing exceptional customer support for any onboarding, integration, or troubleshooting needs you may have.
Contact us to ensure your banking information security
To learn more about our solutions that are designed to ensure the security of sensitive financial data and enhance your communications infrastructure, don’t hesitate to contact our team. With over 20 years’ experience, we can help you discover the solution best suited to your needs.