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What is two-factor authentication

In a world where cybercrime and online fraud are becoming increasingly common, many companies that exchange sensitive information online are well aware of the importance of data security. [...]

What is SIP Trunking? How Does it Work?

Session Initiation Protocol (SIP) trunking is a method of taking an organization’s complex phone infrastructure and connecting it to the outside world via the internet and VoIP technology rather [...]

What hardware is used to send faxes online?

  Traditional fax systems require the use of multiple hardware components such as a dedicated telephone line and a fax machine. However, with an online fax system, you can send faxes without [...]

What is a Hunt Group

    A hunt group (aka “hunting group”) is a collection of phone extensions connected to answer calls to the same number via a line hunting (aka “multi-line hunting”) system. Hunt groups [...]

What is a PBX?

  A PBX (Private Branch Exchange) is the hardware and software that powers business phone systems. PBX systems route calls within one or more offices by connecting a company’s central [...]

Why Unified Communications are so Important

  As technology develops, communication between individuals and organizations becomes easier, at least in theory. In fact, the multitude of communication methods available today enforces the [...]