Keeping educators and staff focused can be a challenge with multiple interruptions throughout the day from different screens, applications, and devices. In today’s connected world, technology should serve as a vehicle for improved campus communications rather than a distraction. Enhancing your communications tools can help boost productivity around the campus.
Regardless of the size of your educational institution, Unified Communications (UC) can help empower your staff and improve the student experience.
1. Centralize your Inbox: Get all your messages in one place
When your staff is in the middle of their work day and concentrating on sorting through admission records or queries from students, they don’t want to have to jump from one machine to another. Having all of their messages; voice, fax, and email, in a single view will help them stay on task. That’s the gift of unified messaging: having all of these messages go into their email inbox.
Instead of having to punch in another password on their desk phone just to check their voicemail, or hover near the fax machine, they can stream voice messages through their computer speakers and receive faxes as emailed PDFs.
2. Maintain lines of communication no matter where staff members are
Educators have a busy schedule and seem to be constantly on the move, going from class to a meeting on the other side of the campus, and then back to teaching in another building. However, they still need to be reachable in between.
A mobile application with a virtual personal assistant helps keep them connected. They can take their business communications on the go with them and interact hands-free. No matter how unique their schedule is, they’ll always be reachable.
3. Simplify your call routing
There are several departments on campus, with a variety of schedules, across multiple locations. Each department has different requirements, different automated greetings depending on the time of day and the day of the week.
Schools with a speech-enabled automated attendant can route calls while reducing the need for a live operator or receptionist. Students calling the school’s main number looking for the financial aid services, for example, can easily reach them by simply saying “financial aid” and are then routed to the department.
4. Easily broadcast your message
Your campus has many events/activities, courses, and meetings, which means you often need to inform everyone involved. Sending out notifications and reminders through calls, text messages, or a mix of both can effectively reach your audience. If a class gets canceled or there is a change in the schedule, you need an easy way to get the message out quickly.
Providing UC applications that applications that help faculty and staff increase productivity can positively change the way they work. XMedius offers a suite of enterprise communications solutions, from unified communications and IP faxing to secure file exchange solutions. Contact Us today to learn more about how we can help your campus.