Productivity

While you’re reading this, stock prices are changing. Every point on the chart represents potential profit gained or lost. Entire businesses are built on the back of being able to make trades [...]

Tax season is a particularly vulnerable time in the financial industry. Sensitive economic documents and identity information are flying back and forth. Because national deadlines are involved, [...]

The healthcare industry is packed with challenges: patients with a wide array of ailments, staff roaming large facilities who need to be reachable at a moment’s notice, complex privacy [...]

If you’ve got a business, chances are you’ve got customer service & support calls to handle. Small businesses can get by with an entry-level phone solution called a Hunt Group (aka Hunting [...]

Whether on your phone, tablet, computer, car, voice-interface device, or elsewhere, voice-driven personal assistants are becoming an ever-more present fixture of our lives. Consumer assistants [...]

Communication in healthcare is an unsung hero, especially in hospitals. When communications are efficient, they save time, money, and even lives. Conversely, communication barriers can cause all [...]

The word “fax” has some pretty outdated connotations within today’s highly mobile and technologically savvy workforce. When people think fax, it may invoke a flashback of standing in front of a [...]

Every day, educational institutions must share a wealth of information about their students and teachers with a variety of stakeholders. Most of the time, this is done to ensure student success [...]

A hunt group (aka “hunting group”) is a collection of phone extensions connected to answer calls to the same number via a line hunting (aka “multi-line hunting”) system. Hunt groups [...]

New data management and communications technologies are leading an increasing number of law firms to exchange documents online. Although this new approach saves a significant amount of time and [...]