Productivity

If you’ve got a business, chances are you’ve got customer service & support calls to handle. Small businesses can get by with an entry-level phone solution called a Hunt Group (aka Hunting [...]

Whether on your phone, tablet, computer, car, voice-interface device, or elsewhere, voice-driven personal assistants are becoming an ever-more present fixture of our lives. Consumer assistants [...]

Communication in healthcare is an unsung hero, especially in hospitals. When communications are efficient, they save time, money, and even lives. Conversely, communication barriers can cause all [...]

The word “fax” has some pretty outdated connotations within today’s highly mobile and technologically savvy workforce. When people think fax, it may invoke a flashback of standing in front of a [...]

Every day, educational institutions must share a wealth of information about their students and teachers with a variety of stakeholders. Most of the time, this is done to ensure student success [...]

A hunt group (aka “hunting group”) is a collection of phone extensions connected to answer calls to the same number via a line hunting (aka “multi-line hunting”) system. Hunt groups [...]

New data management and communications technologies are leading an increasing number of law firms to exchange documents online. Although this new approach saves a significant amount of time and [...]

A PBX (Private Branch Exchange) is the hardware and software that powers business phone systems. PBX systems route calls within one or more offices by connecting a company’s central numbers to [...]

Healthcare professionals know that it can be tough to develop efficient processes for secure document exchange, considering that most of the time, files need to get to recipients as quickly as [...]

Educational institutions, from primary schools to universities, send and receive important and confidential documents, ranging from purchase orders, school registrations and student records. [...]