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Productivity

How a Personal Assistant Empowers Employees

Whether on your phone, tablet, computer, car, voice-interface device, or elsewhere, voice-driven personal assistants are becoming an ever-more present fixture of our lives. Consumer assistants [...]

Is Fax Dead in Healthcare?

The word “fax” has some pretty outdated connotations within today’s highly mobile and technologically savvy workforce. When people think fax, it may invoke a flashback of standing in front of a [...]

What is a Hunt Group

A hunt group (aka “hunting group”) is a collection of phone extensions connected to answer calls to the same number via a line hunting (aka “multi-line hunting”) system. Hunt groups [...]

What is a PBX?

A PBX (Private Branch Exchange) is the hardware and software that powers business phone systems. PBX systems route calls within one or more offices by connecting a company’s central numbers to [...]

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