Productivity

It’s unlikely anyone’s going to make a movie about the exciting on-the-job acts of a professional record keeper, but the fact remains that keeping records of what happened in an easy-to-parse [...]

There are big changes in Microsoft Exchange Unified Messaging this year. If you rely on Exchange for Unified Messaging, it’s time to make adjustments to preserve this valuable functionality. In [...]

When it comes to communications in the justice system, the stakes are high – participants in court cases need to know when and where they need to appear, or else face potential legal [...]

Many countries have legal professional privilege (aka “attorney-client privilege”) as a foundational aspect of their court systems. This legal principle protects conversations (including, but [...]

A lot of cybersecurity solutions and journalism focus on the threat of the outside hacker or fraudster – someone who’s actively trying to invade your organization to steal valuable data, lock it [...]

Cloud solutions offer a lot of potential benefits for organizations looking to upgrade their communications infrastructure. They can be scalable, reliable (thanks to geo-redundancy & high [...]

Government agencies serve citizens. While in many cases that can be handled through a central office, there are many positions that require staff to be out in the community. High ranking [...]

Hackers love government data. Beyond the fact that different nations and political entities are willing to pay for it, the right records can be a goldmine for identity thieves. While some thieves [...]

We’ve written extensively about the reasons why fax remains relevant in today’s society from a functional standpoint (widespread systemic adoption within certain industries, privacy regulations, [...]

1. The Monetary Value of Customer Experience is Soaring In the internet era, everyone who has an opinion about your business can share it online for the world to see. Studies show that people [...]