We use cookies to give you the most personalized experience possible on our website, and to collect information about how visitors use our site. If you continue without changing your settings, we’ll assume that you’re ok with receiving cookies from the XMedius website. You can disable cookies in your browser settings at any time, but please note that parts of the site will not work properly if you disable cookies.

For more information on how we use cookies, read our privacy policy.
CLOSE X

Unified Communications

What is an Automated Attendant?

  An Automated Attendant (aka Auto Attendant, Virtual Receptionist, Digital Receptionist) is an application that answers calls in order to provide information and transfer callers along a [...]

What is the ISDN?

  ISDN stands for “Integrated Services Data Network”, which is a set of communication standards for using the conventional phone network to transfer information beyond simple voice calls. It [...]

What is IVR?

IVR stands for “Interactive Voice Response” (aka Voice Response Unit, VRU). It’s a key technology used by many enterprise-level organizations for interacting with the public and, in some cases, [...]

What is a SBC?

    SBC stands for “Session Border Controller”. It’s a device typically found in an organization’s telephony networks, facilitating security, quality of service, data-based [...]

What is SIP Trunking? How Does it Work?

Session Initiation Protocol (SIP) trunking is a method of taking an organization’s complex phone infrastructure and connecting it to the outside world via the internet and VoIP technology rather [...]

What is a Hunt Group

    A hunt group (aka “hunting group”) is a collection of phone extensions connected to answer calls to the same number via a line hunting (aka “multi-line hunting”) system. Hunt groups [...]

page 1 of 2