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Voice

What is a Hunt Group

    A hunt group (aka “hunting group”) is a collection of phone extensions connected to answer calls to the same number via a line hunting (aka “multi-line hunting”) system. Hunt groups [...]

What is a PBX?

  A PBX (Private Branch Exchange) is the hardware and software that powers business phone systems. PBX systems route calls within one or more offices by connecting a company’s central [...]

Why Unified Communications are so Important

  As technology develops, communication between individuals and organizations becomes easier, at least in theory. In fact, the multitude of communication methods available today enforces the [...]

What is Unified Messaging?

  Unified messaging integrates all forms of messaging – voicemail, email, instant messaging, fax – into a central, easily accessed location. Unified messaging solutions allow users to check [...]