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Serving 9 Million+ Visitors a Year, Chicago’s Navy Pier Turns to XM Connect

 

After becoming a separate entity from the McCormick Place Convention Center, the Navy Pier needed to develop its own communications infrastructure. Leadership was looking for a range of powerful UC applications, such as speech-enabled automated attendant and sophisticated call processing, to serve the millions of people visiting its 50 acres of attractions.

Learn why they chose CX-E (now XM Connect):