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New Version of CX-E Offers Enterprise-Class UC Features with Unmatched Scalability, Resiliency and Security

Montreal, Canada (January 30, 2018) – Applied Voice & Speech Technologies, Inc. (AVST) – recently acquired by XMedius, a global leader in the field of enterprise communications solutions – announced today the next major release of its popular CX-E Unified Communications (UC) platform. The new version, CX-E 9, features expanded scalability, multi-tenancy and support for Microsoft’s Encryption File System (EFS) for end-to-end secure messaging.

CX-E 9 offers key features ideally suited for diverse organizations and partners pivoting to the cloud. CX-E’s scalability is unmatched in the industry, supporting up to 5 million messages stored and 60,000 users. As cloud adoption continues to accelerate within medium and large enterprises, AVST is pleased to offer multi-tenant capability. This speeds up the service provider’s ability to accommodate new customers more quickly and economically, all while maintaining their privacy.

“AVST remains steadfast in its commitment to provide the most interoperable and resilient UC platform in the market,” said Tom Minifie, AVST General Manager. “With the largest airlines, universities and hospitals relying on CX-E, it is imperative that we offer a feature-rich UC platform that works reliably in the most rigorous of conditions. If there is one thing an IT department can count on, it is change. AVST has always delivered reliable products that help manage through technological change. CX-E 9 continues on this path by bringing together the best enterprise-class UC features that future-proof IT investments.”

In addition to scalability and multi-tenancy enhancements, CX-E 9 also includes end-to-end secure messaging, where messages are secured throughout storage, transport and endpoint. This latest release supports EFS, which enables CX-E-stored messages to be transparently encrypted to protect confidential data from attackers with physical access to the computer.

Highlighted features of CX-E 9 include:

  • Expanded Scalability
  • Multi-tenancy
  • Encrypted Stored Messages
  • Support for Microsoft Exchange UM/Office 365 Forms
  • Virtualization using Microsoft Hyper-V 2016
  • Microsoft Windows Server 2016 Compatibility
  • MWI for Google Gmail
  • Text Notification in NotifyXpress®
  • Call Recording in TeamQ®


Jim Burton, Founder and CEO of CT Link said, “Probably the biggest success of CX-E that enterprises find so attractive is its flexibility. It can be deployed on premise or in the cloud. It can also integrate with all telephony and email systems, premise to cloud, from any UC vendor – Cisco, Microsoft, Avaya, Google, and more. Any model, any deployment, any way you want it. That’s CX-E.”

With over 35 years in the UC space and more than 70 percent of its customer base consisting of medium to large enterprises, AVST has built a reputation as the industry’s most interoperable enterprise-class UC platform. The latest version of CX-E is now available through AVST’s reseller channels worldwide. For more information about AVST’s products, visit the company website at www.avst.com.


About AVST

With more than 35 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based, enterprise-class Unified Communications (UC) solutions. Our mission is to design, deliver and support communications solutions that transform the productivity of individual workers, teams and enterprises while leveraging the value of their existing and evolving IT infrastructure. Thousands of businesses worldwide rely on AVST’s advanced voice, mobility, team communications and business process UC solutions to meet their mission-critical communications requirements. The world-class interoperability and flexibility of AVST’s UC platform provides a future-proofed bridge to their digital future. Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada, the United Kingdom, and has remote sales offices throughout the United States. AVST’s UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at TwitterFacebook or LinkedIn.


About XMedius

XMedius is a global leader in the field of enterprise communications solutions. Its suite of enterprise-grade on-premises and cloud communications solutions enable businesses to benefit from secure and unified communication as well as to exchange sensitive and confidential data that meets and exceeds industry regulatory compliance requirements. Based in Montreal (Canada) with offices in Seattle (USA) and Paris (France), the company serves businesses, enterprises and service providers through a global team of customer focused employees. Its solutions are deployed worldwide in over 17,500 locations across education, financial, government, healthcare, manufacturing, retail and legal services sectors. For more information about XMedius and its solutions, visit www.xmedius.com.

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Media Contact

Stephanie Olsen
Lages & Associates
Tel.: (949) 453-8080