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XMedius Professional Services

For Unified Communications and Secure Document Exchange

Your return on communications investments relies on your ability to harness the full potential of your new tools.

XMedius Professional Services utilizes expertise in enterprise-grade solution architecture and implementation to reduce IT burden and facilitate successful deployments end-to-end.

  • Solution consulting by industry (healthcare, finance, legal, government, education, etc.)
  • Project planning support
  • Product training & Certification
  • Proof of concept (POC)
  • Systems analysis
  • Solution migration & upgrades
  • Basic/Advanced Installation
  • Hosted deployments and migrations (cloud)
  • Third-party integrations
  • Solution customization and advanced functionality (custom solutions available)

Unified Communications Services

for CX-E, CX-E TeamQ, and XM Hospitality

Two Onsite or Remote Assistance Options

1. Full Project

  • Full project management for deliverables
    • Project documentation
    • Direct customer interface (lead project meetings)
  • Scope covers the full implementation
  • No reseller on-site presence required
  • Fixed pricing with included travel & expenses

2. Dealer Assist

  • Light project management
  • Field engineer on-site or remote assistance to a certified reseller or Enterprise XpressCare customer technician
  • Narrow scope of a set number of days

Secure Document Exchange Services

for XM Fax and XM SendSecure

Onsite Assistance:

  • Light or full Project Management
  • Site Assessment and Planning
  • Installation, Migration or upgrade
  • Project Documentation

Remote assistance:

  • Light or Full Project Management
  • Installation, Migration or Upgrade
  • Scoping per day