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XM Connect Cloud
Cloud-Based Unified Communications

XM Connect in the Cloud

XM Connect Cloud (formerly known as CX-E Cloud) is a cloud-based solution backed by 35 years of Unified Communications (UC) expertise. With XM Connect On-Premises’ best-in-class UC applications in a Cloud delivery model – maintenance, updates, security, disaster recovery, business continuity, and high availability are built-in.


With XM Connect Cloud, get the most out of your communication tools

Designed for interoperability, XM Connect Cloud allows you to take full advantage of your existing IT infrastructure while adopting new technologies as they emerge. Preserve your capital, reduce operational costs, and migrate to the Cloud on your schedule.

XM Connect Cloud works with what you already have —Avaya, Cisco, Microsoft, NEC, Mitel, or other leading vendors.

What they’re saying about our unified communication platform

“The winner of the race will be the vendor who builds interoperable technology that allows customers to seamlessly connect UC solutions from multiple vendors across on-premises, Cloud and hybrid environments. XM Connect is the frontrunner in this race.”

  • Jim Burton, Founder and CEO of CT Link LLC and co-founder of

XM Connect Cloud features & benefits

XM Connect Cloud contains the same XM Connect features trusted by Fortune 500 companies, major public and private universities, leading healthcare organizations, and more. It delivers Voicemail, Unified Messaging, Mobility, Personal Assistant, Automated Attendant, IVR, Call Center, and Notification combined with the reliability of Cloud hosting.

XM Connect Cloud allows you to maximize your existing infrastructure while providing the flexibility to adopt new technologies as they emerge. Future-proof today and tomorrow’s UC investments.


Deployment Made Easy

Infrastructure is already in place and maintenance is included with XM Connect Cloud.


Latest Technology

Stay ahead with the latest UC technology. XM Connect Cloud can be updated with minimal downtime.


Cloud Security

XM Connect Cloud is hosted by Intermedia. Their data centers combine 24/7 monitoring, cutting-edge software and on-site physical security.



Cloud-based UC makes it easy to grow your team and expand operations to meet business demands.


Predictable Monthly Expense

The OPEX model for a cloud UC deployment reduces the CAPEX risk of owning obsolete technology before you’ve finished paying for it.


Reliable and Dependable

Business continuity, high availability and disaster recovery are built into XM Connect Cloud.


Multiple Locations & Remote Workers

XM Connect Cloud removes the complications of multiple locations and a remote workforce from effective communications.

UC Applications



Secure voicemail for regulated industries


Mobile Client

Advanced mobile client delivering secure voice messaging


Unified Messaging

Unified messaging – Microsoft, Google – on-premises, Cloud, hybrid



Accelerate information flow to your customers


Personal Assistant

Speech-enabled, context-aware, enhances first-time call completion



Outbound call notification for business process automation


Automated Attendant

Speech-enabled, sophisticated call processing, directories


Call Center

Cost-effective, informal call center for knowledge workers

XM Connect Cloud Specifications

Learn more about XM Connect Cloud specifications.

Contact XMedius

Want to learn more about our Cloud-based Unified Communications solution? Speak with an expert today about how XM Connect Cloud can work for you.

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