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Support and services

Our technical and customer support team is available 24 hours a day, 7 days a week:

Get On-Premises Support

At XMedius, we want to build lasting relationships. We are dedicated to ensuring that our solutions run smoothly so that your organization can continue to meet and exceed its communication objectives. Our certified technical and customer support team’s commitment to offering you the best support in the industry has earned XMedius a customer satisfaction rate of over 96%, year after year.

XMediusFAX On-Premises Documentation

XMediusFAX Administrator Guide

XMediusFAX Administration Guide Web

XMediusFAX Administration Guide Windows

XMediusFAX User Guide

XMediusFAX User Guide

XMediusFAX Installation Guide

XMediusFAX Installation Guide

XMediusFAX 8.0 Release Notes

XMediusFAX Release Notes

XMediusFAX Cloud Documentation

XMediusFAX Cloud Configuration Guide

XMedius Cloud Services Configuration Guide

XMediusFAX Connector for Lexmark eSF enabled MFPs Documentation
XMediusFAX Connector for Ricoh ESA enabled MFPs Documentation
XMediusFAX Connector for Sharp OSA enabled MFPs Documentation
XMediusFAX Cloud App for Xerox ConnectKey enabled MFPs Documentation
XMediusFAX On-Premises App for Xerox ConnectKey enabled MFPs Documentation
XMediusFAX Connector for Xerox EIP enabled MFPs